General FAQ

Can I buy a car from anywhere?

When your loan is approved, you can use your car finance at a wide range of reputable car dealers. You just go and find your dream car. We don’t like to restrict your choices, and it only seems fair that you can use your loan and find the car YOU want.

If the car you want is a private sale, you will need a personal loan.

How does it work?

You give us information about yourself, and we use this to find your credit file. We use the information on your credit file to match you with the most suitable lender based on your circumstances.

How long does it take?

We make sure the process is as quick and straightforward as possible, and it only takes a few minutes to complete a form and search our panel of lenders. They can quite often give a decision fairly soon. Each lender though has their own criteria and information required. The more accurate information you can give us the better and will help us to determine how likely you are to get a loan.

I have bad credit, can you help?

Many customers come to us knowing we can offer a better chance of getting a loan or mortgage, regardless of credit history. We work with a wide range of lenders in each area who each specialise in helping people in different circumstances. This means we can help find you the deals that best suit you and your situation.

What are ‘hard’ and ‘soft’ credit searches?

Firstly, let’s explain a little about how credit files and scores work: Credit rating agencies build up files on all of us based on a mix of publicly available information (such as whether you’re on the Electoral Roll) and data from financial companies about products you have or have had in the past, such as loans and credit cards. From this they calculate a credit score, which companies check when they’re working out whether to give you a product such as a loan, and on what terms.

Managing your finances well and always paying off what you owe on time will help to give you a good score. As you’d expect, missing payments, will lower your score. Every time someone looks at your file, it is recorded as a ‘hard’ or ‘soft’ search. Finance companies often need to make hard searches when you apply to them for a credit product, and each hard search remains on your credit report for two years. This matters because, for many lenders, several hard searches in a short period suggests you might be struggling to get finance, or that you’ve opened several accounts and that might prove difficult to keep on top of.

Soft searches occur when you or someone else looks at your file, but doesn’t complete an actual application.

What can I get finance for?

We can help with loans for; mortgages, secured loans, cars, motorbikes, classic cars, vans and certain lenders can do balloon payment finance. We also have lenders that do personal loans for just about anything.

What is APR?

When you’re searching for loans online you’ll have probably seen the letters APR, as this is information that all lenders have to give when they’re promoting a loan. APR varies from lender to lender, and understanding what it means is really important, as it affects what you’ll be paying back each month.
What does APR stand for?
APR stands for the Annual Percentage Rate of charge. So it’s referring to the interest you’ll be charged each year for having the loan. The interest is worked out so that you’ll pay the same amount each month.
Why is it important to know the APR?
When you know the APR of a loan, you can compare it directly with other loans from different banks, and so it can help you decide which is the best deal.
I’ve seen the term “Representative APR”, what does this mean?
A representative APR, means that at least half of customers receive a rate that is the same as, or lower than, this figure. So, as a general rule you’re looking for a loan with a lower representative APR, as this usually means there’s a better chance that you’ll be paying less than with a higher one.
What does “Personal APR” mean?
When you give a lender your details, they work out what your APR would be on a certain loan, based on your situation and credit history – this is called your “personal APR”, as it’s specifically for you.